Cornerstone SurgeryCornerstone Surgery Drs Consiglio & SuttonDrs Consiglio & Sutton
Fingerpost Park Health Centre, Atlas St, St. Helens, WA9 1LN
Tel: 01744 738835 / 01744 647040  |  Fax: 01744 454624
Fingerpost Park Health Centre,
Atlas St, St. Helens, WA9 1LN
Tel: 01744 738835 / 01744 647040
Fax: 01744 454624

Docmail

Patient consent is not required: Patients can choose to withhold their data

The Practice, in general, processes letters which are sent to patients, internally i.e. the letters are printed, put in envelopes and posted by Practice staff. However, for bulk mailing such as flu vaccination invitations, where it is not feasible to process the letters internally, the Practice may use a service called Docmail

Docmail is provided by CFH Docmail Ltd who are a secure print and mailing company providing services for Local Government, GP’s, Dentists, Opticians, Medical Practices, Schools, Exam Boards and Banks throughout the UK

CFH Docmail Ltd are:

  • an approved NHS supplier who meet the requirements of the NHS Information Governance Toolkit
  • compliant with Data Protection Act (DPA) and Information Commisioners Office (ICO) regulations
  • accredited to industry security standards

The information we share

The data supplied by the Practice will include the following personal information:

  • name
  • mailing address
  • a copy of the letter to be sent

The Docmail service is only used for bulk mailing, so any letters sent will not contain any specific clinical information

Once the letters have been successfully sent out, the data provided to CFH Docmail Ltd is kept for 28 days for validation purposes and then is permanently deleted

Legal basis for sharing

The Practice, as the Data Controller, use the Docmail service in the 'legitimate interests' of the Practice, in accordance with Schedule 2 Paragraph 6 of the Data Protection Act 1998

Docmail is a Data Processor, whose services are used to ensure that we are contacting patients who require important information regarding their care & treatment

You have a choice

If you wish the Practice to withhold your details from the Docmail service, please inform the Surgery as soon as possible

Last update 06/10/17